Home >‍ ‍Workcover ‍>‍ ‍For Injured Workers

Injured at Work? We’ll Help You Recover

Book Now
Icon of a Tick over a worker's helmet

✔ Approved WorkCover & CTP Provider

icon representing someone's leg is being treated by a Physio whilst lying down supine

✔ Experienced Physios & Exercise Physiologists

icon showing a team of people able to speak multiple languages including English and Chinese

✔ Multilangual Treatment Team

Experienced in the Workcover Field

Our experienced clinicians work directly with your doctor, rehab consultants, and insurers. We handle all communications, reports, and case conferences – so you can focus on getting better.

Well-equipt and fully staffed clinics in Sydney CBD, Hurstville (Sydney South), and Silverwater (Sydney West). See our Locations.

Clinic Locations Accessible for Sydney Workers

Dedicated Team of Allied Health Professionals

Physiotherapists, Exercise Physiologists, and Massage Therapists, all under one roof. We specialise in treating Back Injuries, Lifting Injuries, and Post-Op Rehab. Meet our Team.

You're Not Alone in This

Injury recovery is more than just physical. We’re here to help you rebuild confidence, strength, and your future. We’ll support you every step of the way. Contact us!

Injured Worker

Frequently Asked Questions.

  • A: Yes. Workcover covers all workers in NSW, regardless of citizenship or visa status, as long as you are legally working and injured in the course of employment.

  • A: No. Workcover is an insurance scheme paid for by your employer’s premiums. Your employer does not pay out of pocket for your treatment.

  • A: No. It is unlawful for an employer to discriminate against a worker because they have made a Workcover claim. Your rights are protected under workplace and anti-discrimination laws.

  • A: If your employer refuses to lodge a claim, you can:

    • Lodge the claim yourself directly with icare (the insurer)

    • Seek support from a GP, lawyer, or union representative

    • Contact SIRA (State Insurance Regulatory Authority) for guidance.

    • We can help you through this process.

  • A: You are eligible if you:

    • Were employed (full-time, part-time, or casual)

    • Suffered an injury or illness in the course of your work

    • Have a medical certificate confirming your injury is work-related

  • A: Insurers manage the financial side of claims. They often request information quickly and monitor progress closely — this is normal. Remember, your health providers and rehab team are here to support you, not just the insurer.

  • A: The insurer’s role is to manage the claim:

    • Approving treatment requests

    • Covering medical expenses and wage support

    • Monitoring progress and ensuring compliance with Workcover rules

  • A: Rehab providers help coordinate your safe return to work. They may:

    • Assess your work capacity

    • Recommend suitable duties

    • Work with your employer and healthcare providers to plan your recovery

  • A: Your physiotherapist will:

    • Assess your injury thoroughly

    • Provide hands-on treatment and guided exercises

    • Communicate regularly with your GP and insurer

    • Focus on restoring your function and reducing pain

  • A: Your exercise physiologist will:

    • Design safe, tailored exercise programs to restore strength and mobility

    • Provide supervised sessions, including in our on-site gym

    • Help you rebuild capacity to return to work duties

    • Track your progress and adjust your program as you recover

More Questions? Talk to us at your earliest convenience

Contact Us